Shipping service is available in
Sultanate of Oman, UAE, Gulf States
Sultanate of Oman
| Shipping time | Shipping fees | Shipping company |
|---|---|---|
| Within 24-48 hours | 2 OMR | We came to you - home delivery |
| Within 24-48 hours | 1 OMR | Ginacom - Ginacom Office |
Shipping time is estimated and there may be slight delays in some remote areas.
The UAE
| Shipping time | Shipping fees | Shipping company |
|---|---|---|
| Within 1-4 working days | 4 OMR | My guide |
Shipping time is estimated and there may be slight delays in some remote areas.
Gulf countries
| Shipping time | Shipping fees | Shipping company |
|---|---|---|
| Within 3-7 working days | 8 OMR | DHL |
Shipping time is an estimate and there may be slight delays in some areas.
Return and exchange
The customer can exchange or return within a maximum period of 15 days in the following cases: receiving damaged or defective goods, wrong shipment, or manufacturing defect.
If you would like to cancel your order, please contact customer service as soon as possible.
Return Terms
You must ensure that the goods remain in their original condition and are not tampered with or opened. You must request a return or exchange within 15 days of receiving the products.
We do not accept returns on perishable products. You will be responsible for all shipping costs for the returned product. Please note that shipping costs are non-refundable.
Refund
After the returned product is received and inspected, you will be notified if it meets the conditions for a refund. If the product meets the conditions, its refund value will be automatically transferred.
If you have any questions, please feel free to contact us, we will help you choose the perfect product via the "Contact Us" page.
